- Support
FREQUENTLY ASKEDQUESTIONS
Products
What is the purity of your peptides?
All of our peptides are tested to ensure a minimum purity of 99%. Each batch undergoes rigorous third-party laboratory testing using HPLC (High-Performance Liquid Chromatography) and Mass Spectrometry analysis.
Certificates of Analysis (COA) are available for all products and can be requested through your account or by contacting our support team.
Are your products for human consumption?
No. All products sold by High Octane Amino are intended for laboratory and research purposes only. They are not intended for human consumption, therapeutic use, or as food additives.
By purchasing from us, you confirm that you are a qualified researcher or are purchasing for legitimate research purposes.
Do you provide Certificates of Analysis?
Yes! Every product batch is tested by independent third-party laboratories. COAs include:
- HPLC purity analysis
- Mass spectrometry verification
- Batch number and testing date
- Identity confirmation
COAs are available on product pages or upon request.
Shipping
How long does shipping take?
Orders placed before 2 PM EST on business days ship the same day.
What are your shipping rates?
Shipping rates are calculated at checkout based on your location and order weight.
Is shipping discreet?
Yes. All orders are shipped in plain, unmarked packaging with no indication of the contents. The return address shows only our company name
Orders
How can I track my order?
Once your order ships, you’ll receive an email with your tracking number and a link to track your package.
You can also track your order by logging into your account and viewing your order history.
What payment methods do you accept?
We accept all major credit cards including:
All transactions are securely processed through our payment partner.
Storage
How should I store peptides?
Lyophilized (Freeze-dried)
Store at -20°C for long-term storage (up to 2 years)
Reconstituted
Store at 2-8°C (refrigerator) and use within 30 days
Light Sensitivity
Keep away from direct sunlight
How do I reconstitute peptides?
To reconstitute lyophilized peptides:
- Use bacteriostatic water or sterile water
- Add water slowly down the side of the vial
- Allow the peptide to dissolve naturally – do not shake vigorously
- Gently swirl if needed
- Store reconstituted solution at 2-8°C
How long do peptides last?
Lyophilized (unopened): Up to 2 years when stored at -20°C
Reconstituted: Use within 30 days when stored at 2-8°C
Always check the expiration date on your product and store according to the recommended conditions.